DAFTAR ISI :
BAB 1 : Konsep dasar public relations
BAB 2 : Manajemen dan public relations
BAB 3 : Teori-teori public relations
BAB 4 : Media public relations
BAB 5 : Dimensi-dimensi public relations
BAB 6 : Strategi public relations
BAB 7 : Opini publik
BAB 8 : Public relations dalam menangani konflik
BAB 9 : Internal & External relations
BAB 10 : Etika dan kode etik public relations
BAB 11 : Pengantar cyber public relations
BAB 12 : Public relations writing
BAB 13 : Lobbying dan negosiasi dalam mengembangkan komunikasi bisnis melalui marketing public relations
BAB 14 : Corporate social responsibility